Your 2024 Annual Survey Results

Thank you for your feedback on the 2024 Annual Survey! We want to share the results with you and let you know what we’re doing to help improve your experience with us.

Here is a quick snapshot of what we learned in the 2024 Annual Survey and how CAAT is supporting you on your retirement journey:

1. 97% of active members say it’s “Important” or “Very important” to have an inflation-protected plan like CAAT. Inflation protection is a conditional feature of the Plan. Learn more about it on our website.
2. Between 2023 and 2024, My Pension usage increased for active members. My Pension provides important features such as estimating your pension, viewing online statements, and sending secure messages. You can also easily update your personal information on My Pension, including your marital status and beneficiary.
3. Over 90% of active and retired members are “Satisfied” or “Very satisfied” with the website and estimator tools, My Pension, and the support they receive from the CAAT’s member services team, including phone and email support. CAAT continues to make improvements to the website and online tools to help members access key information and learn about their CAAT pension and the GROWTHplus Investment Account.
4. Active members feel that having a workplace pension is an important factor in making career decisions. 91% of active members believe that having a workplace pension is “Important” or “Very important” in their decision to remain with their employer.

The Annual Survey helps us understand your needs and preferences so we can serve you better. We look forward to hearing from you in the 2025 Annual Survey (coming soon).

Annual Statements are coming

Your CAAT Annual Statement will be delivered on My Pension, between April and June 2025. You will also receive your Annual Statement by mail if you have not selected electronic correspondence as your preferred method, Your Annual Statement is your chance to review your total lifetime pension earned up to December 31, 2024.

This year, your statement has been simplified to clearly showcase your amount earned to date, your annual pension payable and your eligible date of retirement.

You can find your new and improved pension statement online by logging into My Pension. If you do not have a My Pension account, register online today.

CAAT’s Annual Update in May

Save the date: CAAT's Annual Performance Update is coming in May.

Stay tuned for registration information

Multifactor Authentication is coming to My Pension

Beginning March 26, as part of our ongoing commitment to your information security, we are introducing multifactor authentication (MFA) for access to My Pension, CAAT’s member portal.

MFA adds an extra layer of security to any online account – such as your bank or government portals – by requiring a second form of verification in addition to your password. The additional options for verification on My Pension will be a code sent via phone call or text or using an app on your smartphone or desktop.

Keep an eye out for an email or letter from us with personalized details about how to set up MFA on My Pension.

Grow your savings with the GROWTHplus Investment Account

Did you make an RRSP contribution in 2024? Or do you have existing eligible registered retirement savings vehicles (e.g., RRSP, RPP, LIRA)? Now may be a good time for you to learn about the GROWTHplus Investment Account at CAAT. With this optional account, you can transfer your existing eligible tax-sheltered savings and grow your savings together with your secure lifetime pension.

GROWTHplus launched last fall and is an optional savings account for members. With GROWTHplus, you’ll benefit from CAAT’s investment returns.

Eligible CAAT Plan members can initiate deposits into their account by transferring in their tax-sheltered savings from eligible registered retirement savings vehicles, including registered retirement savings plans (RRSPs), registered retirement income funds (RRIFs) and registered pension plans (RPPs).

Who is eligible?

GROWTHplus is for active, deferred and retired members of the CAAT Plan. Today, deposits can be initiated until the end of the year a member turns 70. Learn more about eligibility and what we’re working on for members who are past the year in which they turned age 70.

Learn more about GROWTHplus

You can learn more about GROWTHplus and read our member handbook and FAQs at growthplus.ca.

CAAT Learning Sessions

Are you interested in learning more about retirement planning? Join one of our engaging learning sessions with CAAT. Your pension is a really big deal, and these education sessions will show you how.

Our informative webinars are guided by pension experts who will help you understand your defined benefit pension no matter what stage of your career you’re in, even if you’re not nearing retirement. You’ll have the opportunity to ask questions and you may have some fun along the way.

CAAT’s learning sessions are free, open to everyone, and online. You can join a session from anywhere, including the comfort of your own home. Find the time that’s right for you on our website.