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Season 1, Episode #11: A New Era of ‘Enabling’ – How CIBC is leading modern change in the banking industry

In this episode, Russell sits down with Victor Dodig, CEO of CIBC. Victor shares his insights into the future of Canada, as seen through CIBC’s modern approach to finding solutions.

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“Ideally, modernizing means understanding what our team members want in terms of, you know, listening to the younger members of our team, listening to how social media and how the digital economy is influencing banking and their overall lives, and how we have to change as a result of that.” - Victor Dodig in 'A New Era of ‘Enabling’ – How CIBC is leading modern change in the banking Industry'



For organizations, like CIBC, modern means leading with a relationship-oriented focus. It focuses on listening to people, investing in people, and creating change that impacts everyone – not just the bottom line. Technology has vastly changed the world of banking but relationship management is essential to building success and a better future.

In this episode, Russell sits down with Victor Dodig, CEO of CIBC. Victor shares his insights into the future of Canada, as seen through CIBC’s modern approach to finding solutions. In addition, he advises C-suite executives on how they can evolve to become more modern and enable more of their people, their customers, and their society. This episode will demonstrate the unfolding future of banking following the pandemic, including how and why CIBC is investing in initiatives that impact more than its bottom line – from technology to sustainability, to its people, to Canada’s future.

After this episode, you’ll learn:

  • A new definition of ‘modernizing’ and how this concept can help you better understand your clients, employees, and competitors
  • How CIBC leverages relationship management in every aspect of its business – and how you can follow similar processes to improve your business
  • Three ways to empower employees to reach their full potential

Listen to Victor's episode:

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Biography

Victor Dodig was named President and CEO of the CIBC group of companies, one of North America's leading financial services institutions, in September 2014.

During his tenure, Victor has helped usher in a new era for the bank, positioning CIBC as a relationship-oriented bank for a modern world. In 2016, he led the acquisition of The PrivateBank, establishing a strong North American platform for CIBC to serve clients and deliver future growth.

Victor brings more than 25 years of extensive business and banking experience, having led CIBC's Wealth Management, Asset Management, and Retail Banking businesses. Over the course of his career, Victor has also led several businesses with UBS and Merrill Lynch in Canada and internationally, and was a management consultant with McKinsey & Company.

A member of CIBC's Board of Directors, Victor also serves on the board of the C.D. Howe Institute and is Vice-Chair of the Business Council of Canada. A recipient of the 2017 Catalyst Canada Honours (Company Leader) Champion award, Victor is a vocal advocate for inclusion in the workplace, serving as a member of the global Catalyst Board of Directors, Past Chair of the Catalyst Canada Advisory Board, and Past Chair of the 30% Club Canada.

He is a graduate of the Harvard Business School, where he earned an MBA and was recognized as a Baker Scholar. Victor holds a diploma from the Institut d'études politiques in Paris and completed his undergraduate studies at the University of Toronto (St. Michael's College) in Commerce. He has received an honorary Doctor of Laws degree from Ryerson University.

Victor resides in Toronto with his wife, Maureen. They are the proud parents of four children.

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